HI Just joined up hoping for a great service
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- HI Just joined up hoping for a great service
HI Just joined up hoping for a great service
17-10-2015 7:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Why I Joined PlusNet
I have noticed the staff at PlusNet have good knowledge of the product they sell and great customer service record.
PlusNet Was cheaper than most other providers for a similar service.
can use my own router without breaking rules etc.
I will post my thoughts and opinions after a month of service
Re: HI Just joined up hoping for a great service
17-10-2015 8:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hope migration goes well for you.
Re: HI Just joined up hoping for a great service
18-10-2015 5:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Rushncrushem
I will post my thoughts and opinions after a month of service
Something tells me that you might post your thoughts much much earlier
Re: HI Just joined up hoping for a great service
18-10-2015 7:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: HI Just joined up hoping for a great service
24-10-2015 8:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Engineer due to arrive 3rd November
Will he show up? we will see
Re: HI Just joined up hoping for a great service
26-10-2015 10:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: HI Just joined up hoping for a great service
26-10-2015 1:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: HI Just joined up hoping for a great service
03-11-2015 5:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Kept in the loop regarding install date from plusnet.
Nov 3rd the engineer was booked to arrive and phone service to become operational.
Phone service activated bang on time with no issues
Engineer made contact day before to confirm install date and also on the day an hour before arrival.
Engineer gave a 1-5pm slot but arrived at 2:57 so quick turn around on calls to get to me at the front end of time slot.
Install took about 40 mins to complete including a journey to the cabinet to hook connect us up.
Connected now and running at 74.8mb down and 20 mb up Ping at 14ms
So my review of the service so far is 10/10
Nothing has gone wrong for me at all
Thanks PlusNet
Re: HI Just joined up hoping for a great service
04-11-2015 9:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: HI Just joined up hoping for a great service
04-11-2015 10:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Nothing has gone wrong for me at all
It's great to hear that you had a faultless transition & install. Your experience mirrors mine & I suspect also that of 99.9% of PN customers. It's just a shame that occasionally things do go horribly wrong, but such is life.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- HI Just joined up hoping for a great service