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Wrong Link To Findout Which Gateway Your on.

rgt247
Newbie
Posts: 8
Registered: 20-02-2008

Wrong Link To Findout Which Gateway Your on.

Hi
The link on this page is wrong.
http://www.plus.net/support/service/network_performance/broadband_bandwidth_usage.shtml#customerNumb...
The link to check the gateway sends you to "http://usertools.$[http]/@gateway/ " which of course is rubbish.
The correct one is http://usertools.plus.net/@gateway/
Can this fixed asap as it has been wrong for a while.
Thanks
Rich
8 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Wrong Link To Findout Which Gateway Your on.

Thanks for highlighting Rich.
I've raised Problem 80235 for this to be investigated.
Chris Pettitt
Cloud Environments Engineer
rgt247
Newbie
Posts: 8
Registered: 20-02-2008

Re: Wrong Link To Findout Which Gateway Your on.

Thanks Chris !  Smiley
TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Wrong Link To Findout Which Gateway Your on.

Well spotted Rich Wink
TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Wrong Link To Findout Which Gateway Your on.

Instead of replacing the incorrect link with the correct link they have lost contact with the server, as a server not found is now showing

Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Wrong Link To Findout Which Gateway Your on.

It's not pulling the correct URL in there.
If you look at where it's sending you, it's showing as usertools.$[http]/@gateway - the $[http] is the variable for the ISP.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Wrong Link To Findout Which Gateway Your on.

Ah!!!!
That explains it then Wink
rgt247
Newbie
Posts: 8
Registered: 20-02-2008

Re: Wrong Link To Findout Which Gateway Your on.

Pleased to see this is now working again.
Thanks for the fix. Smiley
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Wrong Link To Findout Which Gateway Your on.

Yep that was fixed in the recent release,  glad it's all sorted now Smiley
Chris Pettitt
Cloud Environments Engineer