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Exchange Status Checker - update ?

Superuser
Superuser
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Registered: 05-11-2008

Exchange Status Checker - update ?

Is the Exchange Status Checker due to be updated soon? , i see the last update was the 25th January. One of the local exchanges where i am is showing VP as Red, and was due to be fixed 5th Feb, so would like to see if this has been done.
Regards
Mike
Mike
26 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
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Re: Exchange Status Checker - update ?

Hi Mike,
We update this every Tuesday, it may be that there was no update for the exchange you've mentioned.
Superuser
Superuser
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Re: Exchange Status Checker - update ?

Hi Chris
It looks like the database has not been updated for any exchange since the 25th of January , can you please check this. Smiley
Regards
Mike
Mike
Community Veteran
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Re: Exchange Status Checker - update ?

AFAIK it wasn't done last week  Roll eyes
Community Veteran
Posts: 19,101
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Re: Exchange Status Checker - update ?

Cough, cough cough, very loudly  Wink
kuga
Grafter
Posts: 36
Registered: 02-01-2013

Re: Exchange Status Checker - update ?

I have been waiting five weeks for them to update my records 
Plusnet Help Team
Plusnet Help Team
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Re: Exchange Status Checker - update ?

I'll be looking at updating this at some point today.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
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Re: Exchange Status Checker - update ?

Have BTw changed the dates they update the Database and/or the dates they provide you the information?
kuga
Grafter
Posts: 36
Registered: 02-01-2013

Re: Exchange Status Checker - update ?

mine hasn't been yet  Cry
Plusnet Help Team
Plusnet Help Team
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Re: Exchange Status Checker - update ?

The information given when we download the report can be from the previous week depending on what point in the week we're able to update the checker.
It was last updated on Tuesday of this week.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
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Re: Exchange Status Checker - update ?

Well mine says a week behind that, so are BT behind with their updates, if so could you arrange for someone to winge at them, if not there may be a gremlin in the system!
Community Veteran
Posts: 19,101
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Registered: 31-08-2007

Re: Exchange Status Checker - update ?

Well my exchange still says 12th Feb for the last update, that's 2 weeks ago, so http://community.plus.net/forum/index.php/topic,111909.msg962565.html#msg962565 and then there is also the unanswered question in my previous post.
Superuser
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Re: Exchange Status Checker - update ?

All the exchanges I have checked say the 12th, is the going to be updated soon? I would also like to know the answer Anotherones query ( bt behind with their updates)
Regards
Mike
Mike
rookey
Grafter
Posts: 572
Registered: 23-01-2009

Re: Exchange Status Checker - update ?

Where you do this check?
Superuser
Superuser
Posts: 1,857
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Re: Exchange Status Checker - update ?

You can check exchange status here
usertools.plus.net/exchanges/
Regards
Mike
Mike