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View Your Usage Stopped working, again.

chandu
Rising Star
Posts: 584
Thanks: 8
Fixes: 2
Registered: ‎30-12-2010

View Your Usage Stopped working, again.

Hi all,
Just noticed that the View Your Usage has stopped working, it is showing ZERO usage for today.
Is this the case with others or is it just me suffering the stoppage?
Will appreciate some feed back on the issue.
Chandu.
6 REPLIES
Community Veteran
Posts: 1,239
Thanks: 4
Registered: ‎30-07-2007

Re: View Your Usage Stopped working, again.

Also for me.
0 usage showing for peaktime on 4th march, plus unusually small offpeak usage.
there was some gateway maintenance overnight on 4th in the service status notices.
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: View Your Usage Stopped working, again.

Quite a few will probably notice 0kb usage for at least part of the day yesterday, nothing to worry about as we know about it. We won't be adding this usage back in so it'll continue to show 0 for that date.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 1,239
Thanks: 4
Registered: ‎30-07-2007

Re: View Your Usage Stopped working, again.

thanks Chris.
So any usage for that day which is not displayed will not to be counted towards total usage for the month for those of us on capped accounts?
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: View Your Usage Stopped working, again.

Yep, it's been set to 0 so won't count towards usage allowance.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 1,239
Thanks: 4
Registered: ‎30-07-2007

Re: View Your Usage Stopped working, again.

ta
chandu
Rising Star
Posts: 584
Thanks: 8
Fixes: 2
Registered: ‎30-12-2010

Re: View Your Usage Stopped working, again.

Quote from: Chris
Yep, it's been set to 0 so won't count towards usage allowance.

Thanks for clarification, Chris.  Smiley