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User portal issues - Business legacy T&Cs

Townman
Superuser
Superuser
Posts: 16,901
Thanks: 6,999
Fixes: 67
Registered: ‎22-08-2007

User portal issues - Business legacy T&Cs

I sought to check out the historic Business T&Cs here - Plusnet terms and conditions.

I found that the pages are all blacked out.

Examination via the development console identified that the global footer have been inserted incorrectly... removing the following HTML bloc allows the user to view the content, though formatting is untidy and the footer is missing.  There are similar issues on the other legacy T&Cs pages.

@jaread83  - Jack, is this your area?

 

<div class="pn-footer-wrapper full-width sticky-footer pn-module-section" style="position: relative;">
            <div class="container container-padding">
                <div class="row">
                    <div class="col-xs-12 padding0">
                        <footer class="pn-footer row">
                            <div class="col-xs-12 col-lg-6 col-xl-8 padding0">
                                
                                    
                                        
                                            <ul class="footer-links col-xs-12 col-sm-3 col-lg-6 col-xl-3">

    
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="About Us" data-interaction-type="Footer" href="https://www.plus.net/about-us/" title="About Us">About Us</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Careers" data-interaction-type="Footer" href="https://careers.plus.net/" title="Careers">Careers</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Press Office" data-interaction-type="Footer" href="https://newsroom.plus.net/" title="Press Office">Press Office</a>
            </li>
        
    

</ul>
                                        
                                            <ul class="footer-links col-xs-12 col-sm-3 col-lg-6 col-xl-3">

    
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Legal" data-interaction-type="Footer" href="https://www.plus.net/help/legal/" title="Legal">Legal</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Cookie Policy" data-interaction-type="Footer" href="https://www.plus.net/help/legal/cookie-policy/" title="Cookie Policy">Cookie Policy</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Privacy" data-interaction-type="Footer" href="https://www.plus.net/help/legal/privacy-policy/" title="Privacy">Privacy</a>
            </li>
        
    

</ul>
                                        
                                            <ul class="footer-links col-xs-12 col-sm-3 col-lg-6 col-xl-3">

    
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Accessibility" data-interaction-type="Footer" href="https://www.plus.net/help/legal/accessibility/" title="Accessibility">Accessibility</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Code of practice" data-interaction-type="Footer" href="https://www.plus.net/help/legal/plusnet-code-of-practice/" title="Code of practice">Code of practice</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Complaints Code of Practice" data-interaction-type="Footer" href="https://www.plus.net/help/legal/complaints-code-of-practice/" title="Complaints Code of Practice">Complaints Code of Practice</a>
            </li>
        
    

</ul>
                                        
                                            <ul class="footer-links col-xs-12 col-sm-3 col-lg-6 col-xl-3">

    
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Modern Slavery Statement" data-interaction-type="Footer" href="https://www.plus.net/help/legal/modern-slavery-act-statement/" title="Modern Slavery Statement">Modern Slavery Statement</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Gender Pay Gap Report" data-interaction-type="Footer" href="https://www.plus.net/help/legal/gender-pay-gap-report/" title="Gender Pay Gap Report">Gender Pay Gap Report</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Test and Trace" data-interaction-type="Footer" href="https://www.plus.net/help/covid-19/test-and-trace/#content" title="Test and Trace">Test and Trace</a>
            </li>
        
            <li class="col-xs-12">
                <a data-interaction-category="Navigation" data-interaction-hierarchy="Primary" data-interaction-text="Coverage Checker" data-interaction-type="Footer" href="https://www.plus.net/mobile/coverage-checker" title="Coverage Checker">Coverage Checker</a>
            </li>
        
    

</ul>
                                        
                                    
                                
                            </div>
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                                                            <img alt="Go to our YouTube channel" src="//static.plus.net/content/dam/plusnet/images/social/footer/32-youtube-white.png">
                                                        </div>
                                                    </a>
                                                
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                                                            <img alt="Follow us on Facebook" src="//static.plus.net/content/dam/plusnet/images/social/footer/32-facebook-white.png">
                                                        </div>
                                                    </a>
                                                
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