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Just wanted share a positive experience to show its not all bad.
Purchased 4 sims online, all delivered 2 days later, ported all 4 numbers using the text service. All changed over within 48 hours with minimal (30 minutes max) down time.
Spoke to CS to get the smart caps lowered to £2, on hold for approx 10 minutes then ll sorted within 10minutes.
Used online chat to all sims voicemail service turned off. immediate connection and all done within 5 minutes
So far strong, stable and fast 4G on all 4 handsets (Samsung S7 & S6 and Iphone 5s & 6s) calls and texts workin gas they should.
So big thumbs up from me for £8 a month.
Moderator's note by Mike (Mav): Added Labels after move to Plusnet Feedback.