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This needs correcting
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This needs correcting
08-03-2013 9:09 AM
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http://www.plus.net/support/broadband/products/IP_addresses_broadband.shtml
You do not need to reboot the router - a simple disconnect/reconnect will do it
Quote 3. How to switch between a dynamic & static IP
Plusnet Unlimited / Unlimited Fibre
Go to Add-Ons, which you'll find under Connection Settings in My Account
From here, you can see your current IP address settings. Switch between static and dynamic by clicking the button.
Please note:
There's a £5 setup fee to activate a Static IP
You'll need to reboot your router before the change takes effect
If you remove a Static IP, you're unlikely to get the same address if you switch back in the future
Add-Ons will not appear for accounts where switching is not available
3 REPLIES 3
Re: This needs correcting
08-03-2013 9:10 AM
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That's what I did Oldjim, but I wanted to point to the help file.
Re: This needs correcting
08-03-2013 4:58 PM
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Thanks for the suggestion Jim,
This has been discussed quite a bit before. The reason we've mentioned a reboot rather than a soft disconnect/reconnect as advising customers on mass to do that could drive a lot of support requests our way for advice on how to log into the router and do that.
Also we're happy that an occasional/one-off reboot shouldn't have any negative impact.
This has been discussed quite a bit before. The reason we've mentioned a reboot rather than a soft disconnect/reconnect as advising customers on mass to do that could drive a lot of support requests our way for advice on how to log into the router and do that.
Also we're happy that an occasional/one-off reboot shouldn't have any negative impact.
Re: This needs correcting
08-03-2013 5:08 PM
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Jim,
It's written that way so when people complain about slow speeds they can fob them off by blaming them for rebooting the router!
It's written that way so when people complain about slow speeds they can fob them off by blaming them for rebooting the router!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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