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Thank You

annerimmington
Grafter
Posts: 127
Registered: ‎27-01-2012

Thank You

I don`t think you folk get enough credit for the excellent - what I would call "old fashioned" - customer service.  It`s such a refreshing change to actually get to speak to someone from an English call centre (who you don`t have to strain to understand), and who is both helpful and friendly.      My transition from AOL went ahead incredibly smoothly....... when I had a query it was handled swiftly by one of your professional and friendly team.    And when I was up and running someone from the team called me on a Saturday afternoon to see if everything was working ok and if I was happy.    I`m more than happy with Plusnet so thanks again for your excellent service - keep up the good work! 
5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Thank You

Hi annerimmington,
Thank you for your feedback on the service that you have received from us. If there is anything else we can help with please do post back here and we'll do what we can.
Chris Pettitt
Cloud Environments Engineer
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,532
Fixes: 12
Registered: ‎01-12-2010

Re: Thank You

yes miss/mrs rimmington they do a good job here despite the negative posts they deserve a good pay rise  Wink
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Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: Thank You

+1 from me.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
whelpton
Grafter
Posts: 104
Registered: ‎06-06-2011

Re: Thank You

Quote from: rongtw
they deserve a good pay rise  Wink

Sounds good to me!
glloyd
Rising Star
Posts: 1,667
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Re: Thank You

Should we run poll?