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TOP Cashback ? NOT
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- TOP Cashback ? NOT
TOP Cashback ? NOT
05-03-2013 9:08 PM
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Hi we have recently taken on a contract with PLUS NET and all installed and working great ! HOWEVER we placed the order throughTOP CASH BACK and it showed as £70 on the account with them as it should have BUT this has now been declined by PLUSNET - ...WHY ?
we have completed install and paid first payment etc And on time and order had NO query or trouble - I could have gone with BT or other providers and got money back on those BUT chose plus net due to good customer feedback .
PLESE restore my confidence in you by dealing with this query and a positive outcome! THANKS
PS - posted a query to customer support 2 days ago STILL NO REPLY -- ARRRGH
we have completed install and paid first payment etc And on time and order had NO query or trouble - I could have gone with BT or other providers and got money back on those BUT chose plus net due to good customer feedback .
PLESE restore my confidence in you by dealing with this query and a positive outcome! THANKS
PS - posted a query to customer support 2 days ago STILL NO REPLY -- ARRRGH
2 REPLIES 2
Re: TOP Cashback ? NOT
05-03-2013 9:19 PM
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welcome to the forums fabdad ![Smiley Smiley](/html/@39650D28FE4EA73A5BA77CFD0A477003/images/emoticons/smiley.gif)
have you had a look over this post for assistance with cashback http://community.plus.net/forum/index.php/topic,112065.0.html
![Smiley Smiley](/html/@39650D28FE4EA73A5BA77CFD0A477003/images/emoticons/smiley.gif)
have you had a look over this post for assistance with cashback http://community.plus.net/forum/index.php/topic,112065.0.html
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Re: TOP Cashback ? NOT
06-03-2013 10:58 AM
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Hi fabdad,
I've just checked with our marketing team and it's not showing on our side of things - has it been tracked on your TCB account? If so it might be worth raising a query with them as they don't seem to have forwarded it to us yet.
I've just checked with our marketing team and it's not showing on our side of things - has it been tracked on your TCB account? If so it might be worth raising a query with them as they don't seem to have forwarded it to us yet.
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