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Spam from Plusnet - received by email

Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

Spam from Plusnet - received by email

Quote
Experience quality gaming and homeworking with Plusnet Pro
Hello.
Here at Plusnet we all know how frustrating it can be to get stuck in a traffic jam, especially when it's preventing you enjoying the best online experience you can. If you work from home or are big on gaming and rely on time sensitive applications, Plusnet Pro provides an ideal solution to keeping your Internet up to speed, even at the busiest times.1 Simply add Pro to your account now, and put an end to the online rush hour.
I am on Value for goodness sake so why would I be interested in quality gaming and homeworking
13 REPLIES
rongtw
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Re: Spam from Plusnet - received by email

Cheesy lol , to be honest i dont think pro add on is any better than just plain extra
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Community Gaffer
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Re: Spam from Plusnet - received by email

It's far better when you consider the differences between the rate limits that are applied.
adie:quote

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Spam from Plusnet - received by email

I prefer the rate limits there on Value, it stops the family going mad and busting to 10G
Community Veteran
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Re: Spam from Plusnet - received by email

Quote from: Bob
It's far better when you consider the differences between the rate limits that are applied.

I'm confused by this. Bob's link suggests that on Extra, gaming and streaming are both at line speed. This link http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml suggests that gaming is "managed" and streaming is "slowed down".
Which is right?
Bob
Edit - or to put it another way, is there any advantage in having the pro add-on for streaming (iPlayer, ITV Player etc.)?
Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

Re: Spam from Plusnet - received by email

Only if the game isn't correctly identified  is Pro better
For the others - no advantage whatsoever
Community Veteran
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Registered: ‎20-07-2007

Re: Spam from Plusnet - received by email

Then this page http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml is surely wrong?
Bob
Edit - for streaming anyway.
Community Veteran
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Re: Spam from Plusnet - received by email

And for console gaming, am I right in saying that there is no advantage either?
Community Veteran
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Re: Spam from Plusnet - received by email

Was discussed earlier - streaming includes YouTube which is rate limited
http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml
Community Veteran
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Re: Spam from Plusnet - received by email

The point I'm trying to make Jim is that if my assumptions are correct, the two web pages are confusing and/or contradictory and that the e-mail is misleading.
This isn't an academic debate by the way. We watch quite a lot of streamed content in our house and my two sons are in to PS3 gaming. If there was an advantage in the pro add-on, I might consider it.
Bob
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Re: Spam from Plusnet - received by email

Quote from: bobboulby
Quote from: Bob
It's far better when you consider the differences between the rate limits that are applied.

I'm confused by this. Bob's link suggests that on Extra, gaming and streaming are both at line speed. This link http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml suggests that gaming is "managed" and streaming is "slowed down".
Which is right?

Both. The rate limiting is completely separate to the ToS markings the Ellacoya apply (Titanium, Gold, Bronze etc.)
Anything in the Gold queue or below needs to be stated as 'Managed' as a minimum on the page here (Ofcom requirement). The reason Streaming is 'Slowed down' for Extra on that page is due to the YouTube rate limiting as per the page here.
Quote from: bobboulby
Edit - or to put it another way, is there any advantage in having the pro add-on for streaming (iPlayer, ITV Player etc.)

YouTube is the only noticeable difference really (rate limited to 2.5Mbps for two hours of the day on Extra). Other than that, no I don't think there is any advantage.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
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Registered: ‎20-07-2007

Re: Spam from Plusnet - received by email

Thanks for clarifying Bob, and what about the gaming question?
Quote from: bobboulby
And for console gaming, am I right in saying that there is no advantage either?

Bob
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Re: Spam from Plusnet - received by email

Little advantage.
The only time there would be is where our traffic management platform isn't classifying a game correctly. With Extra, the traffic would get lumped in a queue where it's likely to affect the performance of the game, whereas with Pro it wouldn't.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Officerdribble
Grafter
Posts: 49
Registered: ‎24-07-2007

Re: Spam from Plusnet - received by email

I'm not so much interested in line speed, but the idea of a VPN sourced from my own ISP intrigues me. Can it be set up on a tablet computer and used for secure connections when travelling abroad?
Thanks.
Sorry, just realised that it isn't an addition of a VPN server to the pro offer, but merely the guarantee of speed when using a third party VPN.  Embarrassed
Scratch the enquiry.