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Thank you Plus Net

djflipside
Grafter
Posts: 44
Registered: 05-07-2011

Thank you Plus Net

Just want to say thank you to the Plus.net people in the Forum, Jo mainly.  Joined on the 1st of this month and there was obviously a fault with the line.  As soon as Plus net were able to act on it (after 10 day settling period) it was sorted within a few days.  I was told when i joined i estimated speed would be 3.5m and im getting 5.3 sync now,  just waiting for the Ip profiles to catch up.
Got to say in the end the service was great and Jo was fantastic.   I have seen numerous positive feedback re Jo, and got to say well deserved.
Hope you get a Bonus !   Smiley Smiley
Thanks again !
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,082
Thanks: 151
Fixes: 54
Registered: 27-04-2007

Re: Thank you Plus Net

Hi there,
I've passed your gratitude on to Jojo who looked very pleased to hear about this Smiley I'm sure she'll pop in here and add her own reply too....
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
djflipside
Grafter
Posts: 44
Registered: 05-07-2011

Re: Thank you Plus Net

Thanks Adam
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Thank you Plus Net

Hi Flip,
Thanks for the kind words. I've just checked your line and your profile is 4500 now, so you should be seeing an improved speed.
Jojo Smiley