cancel
Showing results for 
Search instead for 
Did you mean: 

Slow replies to open questions,

Dan_the_Van
Superuser
Superuser
Posts: 4,252
Thanks: 2,553
Fixes: 124
Registered: ‎25-06-2007

Re: Slow replies to open questions,

JoJo,
please go ahead with the change
How long does it take to be actioned?
Regards

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,922
Thanks: 868
Fixes: 223
Registered: ‎27-04-2007

Re: Slow replies to open questions,

I've just picked this up but there's an issue with the site we use to place such orders at the moment. I'll make sure I come back to this later.
BTW the orders usually take 7 days.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Dan_the_Van
Superuser
Superuser
Posts: 4,252
Thanks: 2,553
Fixes: 124
Registered: ‎25-06-2007

Re: Slow replies to open questions,

Thank you for the update.
Dan.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Slow replies to open questions,

Hi Dan,
Managed to place the order now, just confirmed it to you via ticket/email.
Jojo Smiley
Dan_the_Van
Superuser
Superuser
Posts: 4,252
Thanks: 2,553
Fixes: 124
Registered: ‎25-06-2007

Re: Slow replies to open questions,

Jojo,
Many thanks for all your help with this issue..
Dan.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.