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Service Status Link

Dan_the_Van
Rising Star
Posts: 339
Thanks: 10
Fixes: 1
Registered: ‎25-06-2007

Service Status Link

For the uneducated the Status Service Page is not easy to find.
On the Plus Net home page you have to click link Support pages under Help and Support and then Service Status under Help and Support. Why not have a link from the Plus net home page to take you directly  to Service Status?
It was also be an idea to add a Status Service Link to the Forum home page.
Dan
6 REPLIES
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Service Status Link

Hi Dandroid,
There are various different ways of getting to the Service Status page. For example you could click the Contact Us in the top right hand corner above the search-bar and on the right hand side you'd see the link to our Service Status page under Need Help & Support.
Alternatively, here's the direct link: http://www.plus.net/supportpages.html?a=2&?helpheader=servicestatus
Thank you for the feedback though, I'll ensure it's passed on.
Community Gaffer
Community Gaffer
Posts: 17,678
Thanks: 664
Fixes: 166
Registered: ‎05-04-2007

Re: Service Status Link

I actually thought this was already in the footer on the homepage. We'll make that suggestion. We might be able to add it to the Community footer quickly too.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,678
Thanks: 664
Fixes: 166
Registered: ‎05-04-2007

Re: Service Status Link

Should now be in the footer on Community.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Dan_the_Van
Rising Star
Posts: 339
Thanks: 10
Fixes: 1
Registered: ‎25-06-2007

Re: Service Status Link

I can see the link.
Dan.
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Service Status Link

I can also see it Smiley
lewisskinner
Hooked
Posts: 9
Registered: ‎11-07-2012

Re: Service Status Link

For future reference, direct link is status.plus.net
You can also see this information on http://usertools.plus.net, even if the main plus.net page is down (as it was over the last couple of nights for rollouts).  This also has a handy RSS link (left-hand side) which can delivery updates to a suitable RSS reader.  There are browser extensions and email clients (eg Outlook) which can be used for this purpose.