cancel
Showing results for 
Search instead for 
Did you mean: 

Service Drop-Outs

ellisdp
Newbie
Posts: 1
Registered: ‎29-08-2009

Service Drop-Outs

My internet connection drops for about 1-3 minutes every half hour or so, then comes back. It is very frustrating. It happened just now as I was trying to post this message.
This has only started happening in the past month or so - prior to that my service was stable for 2+ years.
I assumed it was my router, so have replaced the router, but find that it is still happening, so I assume it must be the service. As it happens I have also replaced my PC (for other reasons) in the past couple of weeks, and this also had no effect on the problem.
Any clues, anyone else suffering similar?
Sad
3 REPLIES
VileReynard
All Star
Posts: 11,143
Thanks: 294
Fixes: 11
Registered: ‎01-09-2007

Re: Service Drop-Outs

Try monitoring your connection with software that will write out router stats to a file.
I'm using Routerstats which telnet's to the router every 30 seconds... - but there is other software...
You may see some kind of pattern - it could always be your internal wiring

Community Veteran
Posts: 4,897
Thanks: 130
Fixes: 25
Registered: ‎14-07-2009

Re: Service Drop-Outs

Apart from your router and Plusnet's service, the problem could be something in your house that is interfering with the broadband signal.
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Service Drop-Outs

Hi,
Have you tried changing the filter and connecting the filter directly to the test socket behind the master faceplate?