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SCAM

candp35
Newbie
Posts: 3
Registered: 19-09-2012

SCAM

I have today received an email purporting to originate with plusnet. This requires confirmation of a payment standing order which does not exist. The page has no plusnet logo but does have my correct login name.I dont know how this was obtained but beware.
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: SCAM

Can you PM me the full email so I can take a look? We did email you yesterday about a direct debit instuction which should have your username at the top and an email reference in the format "Email ref: E0XXX" at the bottom.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
candp35
Newbie
Posts: 3
Registered: 19-09-2012

Re: SCAM

Sorry Chris but dont know what PM means. You have my home number so you can call me. I will be here all day.
Moderator
Moderator
Posts: 18,215
Thanks: 1,576
Fixes: 172
Registered: 11-01-2008

Re: SCAM

Welcome to the forums candp35 Smiley
PM is a personal message and you can do it by clicking the little bubble with a green or red dot on it under the users name

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: SCAM

as dvorak says, PM is just a private message on the forum. Click this link and it should take you directly to where to do it.
http://community.plus.net/forum/index.php?action=pm;sa=send;u=75
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff