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14 days grace? period

warbleeder
Grafter
Posts: 447
Thanks: 1
Registered: ‎04-03-2010

14 days grace? period

Dear Mr Devonport,
The next payment for your Internet service is now due.
Please ensure we receive payment within the next 7 days. Failure to pay by 24 September 2012 will result in service restrictions.

i always understood it was 14 days grace and not 7? if so then the email is misleading? as im not aware of it been reduced to 7?
not complaining just asking
4 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: 14 days grace? period

I believe we say 7 days when we only have cheque on the account - to give it time to get here and get processed, etc.
warbleeder
Grafter
Posts: 447
Thanks: 1
Registered: ‎04-03-2010

Re: 14 days grace? period

ao it is still 14 days grace ? just to save confusion?
thanks ian
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: 14 days grace? period

I believe it is, yes, though wouldn't recommend leaving things until the last minute.
warbleeder
Grafter
Posts: 447
Thanks: 1
Registered: ‎04-03-2010

Re: 14 days grace? period

yea thats fine and i understand whySmiley
if you system starts to stop someones services its not so easy for you to over-ride