Printing previous bills

[#1]

The updated billing viewing is nice but there's no efficient way to print previous bills from the pop up screen. I have had to screen shot them to print them which I'm sure you appreciate is not optimal.

[#2]

Hello @snoman

I am sorry to hear you are unable to print your bill as you normally did previously.

Our new bill invoices online are a downloadable PDF format, which when downloaded gives you the option to print the document was opened.

Hope this information helps.

[#3]

In the future, PDF documents might well be better, but right now there is no means of sensibly printing HTML bills which pre-date the new billing system.  People need proper answers which fix today's problems please.

[#4]

Thank you for the prompt reply.

I see some changes have been made since my post of yesterday as the view your bills function yesterday went through to the old billing display which included the VAT element.

The new PDF reader function is not functioning in Firefox.

[#5]

Can you clarify that comment please?

I have just sought to check and its unchanged - old bills appear in a window too small to show the whole bill without scrolling and there is no printer friendly option … be it a VAT valid or not invoice.

[#6]

As I have posted elsewhere, not ideal but I use this method for printing old invoices:

Open the old invoice of choice.

Click anywhere on it.

Do a Ctrl A then a Ctrl C.

Open a new Microsoft Word doc and do a Ctrl V

Unfortunately Notepad, Wordpad and Notepad++ don't retain the formatting.

[#7]

Sooooo frustrating! The new format is working fine but how do you print off the previous format. Like many, I need to do this for business accounts and the call centre support is constantly engaged. Please advise either how to print off or order back dated printed invoices.

[#8]

If you are using Firefox you could try this:

View my bill --> Select 'old' bill --> right click any where in the bill --> 'This frame' -->  'Print frame'.

Job's a good 'un!

[#9]

Genius! Thanks so much, works a treat. What a relief.

[#10]

Thanks for your help on this on @MauriceC 

@snoman - does this also work for you? 

Thanks,

MoR

[#11]

How do I print or download a bill. The dropdown date menu whenselected brings up a view of the top half of the bill (have to scroll to see the rest) but there is no print button so if I press control p - it just prints clipped edged rubbish.  Please advise.

[#12]

@megluca see my post here or @MauriceC's post here.

[#13]

Or view in a browser which supports printing of the current frame only. eg IE

[#14]

I'm self employed so I need to print vat invoices. 

Plusnet have implemented a change without considering the impact on their users. They have received feedback but clearly don't give a [-Censored-]. I need to print invoices so I guess I'll just have to move on. Thanks Plusnet.

[#15]

Sorry you feel this way @bikeman, if you need any specific invoices please let us know so we can either send them over or advise you how to view.