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Portal playing up

glloyd
Rising Star
Posts: 1,667
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Portal playing up

Something has gone belly up with portal. Takes ages to get the page up then it won't allow log on. Says wrong password.
5 REPLIES
All4One
Grafter
Posts: 289
Registered: ‎17-03-2013

Re: Portal playing up

Mine seems fine, but 30mins on. You still got issue or working again?
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: Portal playing up

Hi, all seems fine from here, no issues logging into the member centre.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Mayfly
Pro
Posts: 1,187
Thanks: 128
Fixes: 1
Registered: ‎04-06-2009

Re: Portal playing up

Fine here too apart from the fact it still takes me to my payment method page first regardless of what I click to look at.
glloyd
Rising Star
Posts: 1,667
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Re: Portal playing up

It was OK 15 min later.
Quote from: _Adam_Walker_
Hi, all seems fine from here, no issues logging into the member centre.
Community Gaffer
Community Gaffer
Posts: 13,493
Thanks: 1,212
Fixes: 96
Registered: ‎04-04-2007

Re: Portal playing up

The session count on our core database was a little high around 10.45 this morning. It affected access to some of our internal systems too (ref: 77136). Should be fine now.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵