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Poor service

Posts: 1
Registered: ‎22-10-2009

Poor service

For some two months now I have received a very slow service of an extremely intermittent nature, the server continually dropping my Email connection.  Frankly, if it does not improve within the next few days I shall consider a different provider.  These problems of slow speed and poor connectivity have been occurring for far too long; I am paying for a good service not a poor one.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Poor service

Hi Martin,
Are you noticing the connection dropping regularly? If so it'd be worth raising us a fault at so that we can do some testing and look into it for you. I'm sorry that things aren't working too well at the moment.