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Plusnet will give your personal details to ACS Law with not informing you!!

fourfourdevon
Grafter
Posts: 1,101
Thanks: 2
Registered: ‎10-09-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

]I've already pointed this out by clicking the report button more than an hour ago.  This is a direct lift/quote from the emails, and by the rules as I understand them shouldn't be posted here.
jim:green Quote of a quote which has been deleted removed.
To explain why it wasn't removed initially - I assumed it was a paraphrase not an actual quote as I don't have access to the leaked documents mod:end
mrmarkus1981
Grafter
Posts: 647
Registered: ‎26-02-2008

Re: Plusnet will give your personal details to ACS Law with not informing you!!

@fourfourdevon
I have removed my post, please do the same to yours
foxtrck
Grafter
Posts: 110
Registered: ‎30-06-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Quote from: Mand
Quote from: foxtrck
B: Completely wrong as the details held about me were false at the time, let alone that I am actually innocent and now have my name and wrong data in the hands of anyone with a torrent client.

The data sent to ACS:Law was your address *at the time we sent the data*, according to your ticket history you moved house in June (2010), the alleged infringement occurred last September.

Yes but the actual address you had on record at that point was incorrect, i had an obligation to provide you with a correct address which i believed you had at the time, but now due to incorrect data you held there is incorrect data on me floating about in cyberspace which I hold PN personally responsible for.
BECAUSE as i mentioned in the previous post NO communication was given that my details were going to be passed to another party. This is devious, and I also worry what other uses PN has for my data.
HPsauce
All Star
Posts: 7,352
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Registered: ‎02-02-2008

Re: Plusnet will give your personal details to ACS Law with not informing you!!

@foxtrck, you could make a DPA complaint to PN which could have 3 possible outcomes in realtion to ACS:Law:
1. PN tell them nothing further
2. PN tell them the information is incorrect and to remove you from the list as the correct information is not available
3. PN tell them your current address
I'm not sure how much influence you have over those options......  Shocked
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

It looks like some more personal details have been leaked, and 400 PN customers are among them:
http://tulu.me/HcQQ
Quote
The personal details of a further 8,000 people alleged to have shared music or films illegally have appeared online.
A list of more than 8,000 Sky broadband subscribers and a second of 400 PlusNet users surfaced following a security breach of legal firm ACS:Law.
It comes after a database of more than 5,000 people suspected of downloading adult films emerged yesterday.


Edited for typos.
Toolbox
Grafter
Posts: 180
Registered: ‎14-04-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

I don't think people should be posting extracts from the private Emails just post links to where you read it.
Lets hope this all brings these practices to an end but failing that I hope the judge makes sure the information is secure and restricted to named person in the order.
Lorenzo48
Grafter
Posts: 179
Registered: ‎19-01-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

I'm going to make a "freedom of information" request to plusnet on all info held about my (now closed) account.
http://www.ico.gov.uk/Global/faqs.aspx
Quote
Q: An organisation is holding information about me. How do I get it?
If you believe an organisation holds personal information about you, you can ask them to provide you with a copy.
In order to do this you will need to:
•make your request in writing (email is acceptable), clearly explaining or listing the information you want;
•keep a copy of this request for your records. If you need to make a complaint to us at a later date we will ask you for a copy of your original request;
•we would also recommend sending your letter by recorded delivery so you can be sure of its safe delivery.

But what to ask for......................everything.  Angry
Mand
Grafter
Posts: 5,560
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Registered: ‎05-04-2007

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Quote from: foxtrck
Yes but the actual address you had on record at that point was incorrect, i had an obligation to provide you with a correct address which i believed you had at the time, but now due to incorrect data you held there is incorrect data on me floating about in cyberspace which I hold PN personally responsible for.
BECAUSE as i mentioned in the previous post NO communication was given that my details were going to be passed to another party. This is devious, and I also worry what other uses PN has for my data.

Can you PM me your actual address when the alleged infringement took place, and the date you moved?
I'd like to feedback to the relevant people if our processes for updating customer details are not being followed.
Mand
Grafter
Posts: 5,560
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Registered: ‎05-04-2007

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Quote from: Dom
It looks like some more personal details have been leaked, and 400 PN customers are among them:
http://tulu.me/HcQQ

As far as I know the article does not refer to more details being leaked, but is just the BBC updating their information (prior to this lunchtime they didn't mention Plusnet, and were reporting a lower number of Sky customers as affected than everyone else).
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Quote from: Mand
As far as I know the article does not refer to more details being leaked, but is just the BBC updating their information (prior to this lunchtime they didn't mention Plusnet, and were reporting a lower number of Sky customers as affected than everyone else).

Perhaps I read the article wrongly, but surely this implies that more details have been leaked:
Quote
The personal details of a further 8,000 people alleged to have shared music or films illegally have appeared online.
...
It comes after a database of more than 5,000 people suspected of downloading adult films emerged yesterday.

Again, I may be reading it incorrectly, but that's what I thought at first.
Oldjim
Resting Legend
Posts: 38,458
Thanks: 741
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Registered: ‎15-06-2007

Re: Plusnet will give your personal details to ACS Law with not informing you!!

I suspect that this is discussing two separate documents and the BBC are just late to the party.
The 5000 supposed porn downloaders was apparently an ACS Law generated document whereas the other are probably the general list provided by the ISP's
Dom
Grafter
Posts: 277
Registered: ‎09-03-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Well either way, the chatter on Twitter suggests it's two separate lists, although they may just have got the wrong end of the stick as well.
It appears that credit card details for those people who paid ACS:Law are among the leaked documents, due to ACS:Law mailing them internally without any kind of encryption.
I guess time will tell what's really going on.
foxtrck
Grafter
Posts: 110
Registered: ‎30-06-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Some useful reading to get the whole story:
<Removed>

[Moderator's note by Barry Zubel: Link removed.]
EDIT: I dont believe this should be removed, PN are obviously covering their backs by misinforming people, the people affected here need to be able to be able to make their own judgement on what has happened instead of carefully worded PN legal nonsence.
Lorenzo48
Grafter
Posts: 179
Registered: ‎19-01-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Quote from: Lorenzo48
Quote from: Fletch
ACS:Law had sought and obtained court orders requiring us to disclose to the firm the names and addresses of a number of our customers whom it believed to have engaged in unlawful uploading of copyright material over the internet.
Fletch

http://www.opsi.gov.uk/si/si2009/draft/ukdsi_9780111473894_en_1
If you didn't record you wouldn't have had to share it. See para 10 - why are PN logging data anyway?
And then there is para 6.
AAISP take this view:
Quote
The The Data Retention (EC Directive) Regulations 2009 specifies a duty that we, as an ISP, must log and retain certain communications data. We must then provide that data to a wide variety of people under the RIP Act.
Section 10(1) means that we do not have to start logging data until we are given a notice in writing. We have not been given such a notice.


Can someone from PN comment on this please?
foxtrck
Grafter
Posts: 110
Registered: ‎30-06-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Quote from: Dom
Well either way, the chatter on Twitter suggests it's two separate lists, although they may just have got the wrong end of the stick as well.
It appears that credit card details for those people who paid ACS:Law are among the leaked documents, due to ACS:Law mailing them internally without any kind of encryption.
I guess time will tell what's really going on.

I confirm it is two seperate lists, i have seen them, i would attach it here if i could.
The one i have had 400+ PN customers all downloading Cascada Evacuate the dancefloor. There must be a seperate one for Sky but ive not seen that. The one i have has
N
Host IP address
Hit Date
Time Zone
UK Date
Time
Provider
Network name
P2P Client
File Name
File Size [MB]
Related Title
File Hash
GUID
Dossier Number
File Ref
Result-ID
Title
First Name
Title
Last Name
Address1
Address2
Address3
Address4
Postcode
Telephone Number
Email

No emails or phone numbers given in sheet.