Plusnet password visible to call centre staff
@'Tulner' -
You have left it too late for tonight to cancel, as the cancellations team are only available until 8pm
As it says "You'll need you username and password handy"
You have left it too late for tonight to cancel, as the cancellations team are only available until 8pm
As it says "You'll need you username and password handy"
Quote from: Tulner when my amazon account or similar gets hacked by one of your employees and they spend £100s on my card.
How do I know it was on of your employees?
If I have my suspicipions that is was one of your employees and report it to you without any evidence you will just ignore it of course.
Out of interest, how would Plusnet support staff know what your Amazon Username and Password are ?
Quote from: purleigh @'Tulner' -
You have left it too late for tonight to cancel, as the cancellations team are only available until 8pm
As it says "You'll need you username and password handy"
Too bad when you tell them to shove the password they tell you they can get in with just your address huh?
going to add it is not just the password making me cancel it is the utterly appalling attitude of the staff, the pretend staff ( moderators) and the troll customers who obviously spend all day on these forums acting all high and mighty.
And I arranged my cancellation just fine thanks, going to get a call back tomorrow to complete it.
Quote from: purleigh Out of interest, how would Plusnet support staff know what your Amazon Username and Password are ?
Because somebody uses the same password and email address for all sites.. very secure that.
Anyone who has the same password for their ISP and Amazon accounts,
must have been reading the chapter about "Online Safety" from this book -
must have been reading the chapter about "Online Safety" from this book -
Do people really name their goldfish ? 
My kids had an argument on the very subject of what to name the 3 goldfish 
Got quiet heated!
Got quiet heated!
In this instance, "Beavis" seems an appropriate goldfish name 
Could we please return to topic?
It's a valid point that, whenever you sign up online with an email address or username and password, you don't really know who might have access to these.
Using different passwords (and usernames where possible) on every site where a compromise of that information would be detrimental is essential to your own security.
[OT] @Tulner, please note that your posts have not been deleted - this might not be the case on many staff moderated forums, that's one of the differences here - the moderators only apply forum rules and are generally acknowledged as being very impartial. You will also not that you are able (if you wish - as can any forum member) to report any posts that you believe break forum rules.
Quote from: dvorak Because somebody uses the same password and email address for all sites.. very secure that.
It's a valid point that, whenever you sign up online with an email address or username and password, you don't really know who might have access to these.
Using different passwords (and usernames where possible) on every site where a compromise of that information would be detrimental is essential to your own security.
[OT] @Tulner, please note that your posts have not been deleted - this might not be the case on many staff moderated forums, that's one of the differences here - the moderators only apply forum rules and are generally acknowledged as being very impartial. You will also not that you are able (if you wish - as can any forum member) to report any posts that you believe break forum rules.
How did you guess my plusnet password.... better go change my ebay amazon outlook ann summers and tennor lady accounts!
Quote from: purleigh In this instance, "Beavis" seems an appropriate goldfish name
I don't remember any comedy ...
... but then again I'm Beavis the goldfish, and goldfish don't remember anything !
Now what was I saying ?
In addition to unique Usernames and Passwords, I use a different email address for every service I sign up to. Not only does in increase security, but it is MUCH easier to block rogue SPAM when you can filter email using the "To:" field in the message header.
It is also sometimes interesting to see when you start getting unwanted emails from unrelated sources, just who is passing on your email address because only you know that the email address you supplied is unique, but the person using it doesn't.
For example, I started getting emails apparently from Barclaycard, with the email address that I had used once to contact Planet Rock.
I also regularly change my email address on my eBay accounts, as I find that business sellers continue to send marketing messages, long after you made a one off purchase and you have no further interest. The previous email addresses, I just redirect to the email TRASH folder.
... but then again I'm Beavis the goldfish, and goldfish don't remember anything !
Now what was I saying ?
Quote from: w23 Using different passwords (and usernames where possible) on every site where a compromise of that information would be detrimental is essential to your own security.
In addition to unique Usernames and Passwords, I use a different email address for every service I sign up to. Not only does in increase security, but it is MUCH easier to block rogue SPAM when you can filter email using the "To:" field in the message header.
It is also sometimes interesting to see when you start getting unwanted emails from unrelated sources, just who is passing on your email address because only you know that the email address you supplied is unique, but the person using it doesn't.
For example, I started getting emails apparently from Barclaycard, with the email address that I had used once to contact Planet Rock.
I also regularly change my email address on my eBay accounts, as I find that business sellers continue to send marketing messages, long after you made a one off purchase and you have no further interest. The previous email addresses, I just redirect to the email TRASH folder.