cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet Protect

BCB36
Newbie
Posts: 1
Registered: ‎10-12-2014

Plusnet Protect

Angry I'm hopping mad.
After abandoning Avira for the McAfee antivirus provided as Plusnet Protect I've discovered that my machine has been infected with every kind of nasty from viruses through trojans to malware, despite my care not to click on any site that does not show a green tick.  Plusnet Protect is clearly not enough and (i) everyone should know that and (ii) Plusnet should do something about it that does not require a £140 payment for AVG.
17 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Plusnet Protect

How do you know you have been infected - which program advised you of it
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,532
Fixes: 12
Registered: ‎01-12-2010

Re: Plusnet Protect

I keep getting told off for saying ,,, But you cant go wrong installing MSE  Microsoft security essentials , and malwarebytes  Cool
all Free  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Community Veteran
Posts: 1,294
Thanks: 30
Fixes: 4
Registered: ‎22-06-2012

Re: Plusnet Protect

Quote
But you cant go wrong installing MSE  Microsoft security essentials , and malwarebytes  Cool
all Free  Wink

I completely agree!! Cheesy
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Plusnet Protect

Hi there,
Sorry that your PC seems to have been infected, I can't offer much other advice than has already been given which is to run a full check with anti-virus and malware on your computer(s) to ensure any infections are removed.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
ArthurDent
Grafter
Posts: 170
Thanks: 2
Registered: ‎25-02-2013

Re: Plusnet Protect

As I posted under Other Queries just a couple of days ago, I too have reservations about the McA/PN offering. - not least absent or lethargic customer service,  which comes from McA  (not).
sjptd
Grafter
Posts: 486
Thanks: 4
Registered: ‎01-09-2014

Re: Plusnet Protect

But you can't go wrong installing MSE  Microsoft security essentials , and malwarebytes
I use that combination too ~ but I wouldn't say 'you can't go wrong', unfortunately you can go wrong with any AV if you are unlucky.
Reviews don't generally rate protection from MSE very high, but it is convenient and has low footprint.
Historically McAfee has rated very low, but is apparently much better now.
On the green tick side, anyone can install McAfee Site Advisor for free.  I used to use it, but now use WOT (Web of Trust, also free)
Moderator
Moderator
Posts: 18,479
Thanks: 2,844
Fixes: 229
Registered: ‎06-04-2007

Re: Plusnet Protect

Quote from: rongtw
I keep getting told off for saying ,,, But you cant go wrong installing MSE  Microsoft security essentials , and malwarebytes  Cool
all Free  Wink
Not forgetting SpyBot Search & Destroy v1.62

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

newagetraveller
Aspiring Pro
Posts: 447
Thanks: 55
Registered: ‎03-08-2012

Re: Plusnet Protect

Or Avast Free antivirus, Comodo Free firewall and free Superantispyware.
Three mobile, 1,2,3, PAYG. https://www.three.co.uk/Store/SIM/Pay_As_You_Go
Community Veteran
Posts: 3,410
Thanks: 10
Registered: ‎18-01-2013

Re: Plusnet Protect

Quote from: Oldjim
How do you know you have been infected - which program advised you of it

As above - often fake "antivirus" software will run a scan of your system and advise you that you are heavily infected but to remove the infections you'll need to pay for additional software.
Also, if you got a rootkit virus while you were using Avira which masked its presence then subsequent AV programs could also have issues detecting the viruses (I've had this before with paid versions of AV Software).
St3
Aspiring Champion
Posts: 2,609
Thanks: 498
Fixes: 5
Registered: ‎13-07-2012

Re: Plusnet Protect

Microsoft security essentials - all the way Smiley
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Plusnet Protect

Isn't it amazing how people think that Microsoft Essentials is the bees knees when it comes dead last in all the testing done by reputable testing organisations
Moderator
Moderator
Posts: 18,479
Thanks: 2,844
Fixes: 229
Registered: ‎06-04-2007

Re: Plusnet Protect

But the proof in the pudding is in the eating.
I never trust the tests anyway. In my real world usage I have never had an infection using MSE, Spybot and Malwarebytes.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Plusnet Protect

and I have never had one with Kaspersky so what does that prove
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: Plusnet Protect

Quote
so what does that prove

There's not a one-size-fits-all solution to PC security?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff