cancel
Showing results for 
Search instead for 
Did you mean: 

Phone system needs updating

ITWorks
Superuser
Superuser
Posts: 2,044
Thanks: 704
Fixes: 8
Registered: ‎05-11-2008

Phone system needs updating

Just rung up with a query on an account that is going live tomorrow, input the customer number, pressed # , then 1 to confirm , then was told " press 1 to give is your mac key"
Obviously some one has forgot to update the phone system
Kind regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Phone system needs updating

Thanks for flagging that up, it's on the list to get picked up.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.