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PN Email

rongtw
Seasoned Hero
Posts: 6,543
Thanks: 1,271
Fixes: 12
Registered: 01-12-2010

PN Email

I have just received the PN price increase email  and was a bit surprised what it advertised

We Have BOOSTED our network ??   i am still on same network as before no change ?  the new network i belive is work in progress , with no fixed time scales .    

 

Support pages are better ?? we improved our support pages, Jess is still same Smiley  ok some new videos But to me support pages are awefull hard to find what you need and takes you around in circles .

 

New and improved Comunity Huh  wow it still looks awefull,  still bugs being found by non PN staff , Fixes for known bugs coming soon Huh

 

And we’ve been hiring
We're really proud our customers are so happy with Plusnet that we lead the market in customer satisfaction but we’re not resting on our laurels.

Unfortunately PN has slipped a bit in customer satisfaction  4th highest complaints in recent survey

 

So PN you have a lot to work on , to come to the expectations of your Email

 

 

 

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
1 REPLY
rongtw
Seasoned Hero
Posts: 6,543
Thanks: 1,271
Fixes: 12
Registered: 01-12-2010

Re: PN Email

Well Boosted network Sad 

gateway pcl-ag03.

 

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .