Order processing-unable to see upgrade options

[#1]

I am 18 months into my contract but my account is still showing my last order as processing. Can you resolve this so I can see my options for upgrade etc

[#2]

@Phil30 

This is a known problem.

If it's not urgent then wait and see if a staff member picks this up. Otherwise you'll need to phone PN Support.

Brian

[#3]

Hi @Phil30 

I've sorted it now, let me know if there are any further issues. 

[#4]

Thank you