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Option to have an Upload boost in the Add-Ons section

Aly
Rising Star
Posts: 58
Thanks: 12
Registered: ‎07-08-2013

Option to have an Upload boost in the Add-Ons section

I am in the situation where I get almost the maximum download speed for Fibre Unlimited but customer services won't allow me to have the Extra package since it won't benefit me much even though I would get around 6mb upload.

I would be happy to pay the extra to get this as 2mb is not enough for me.

Have Plusnet thought about implementing an Add-On so that Fibre Unlimted customers can select an Upload add-on that takes them to the 20mb upload, similar to what the Pro Add-On is now.

2 REPLIES 2
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Option to have an Upload boost in the Add-Ons section

This has been discussed very briefly but unfortunately I don't believe there are any plans for it at the moment.

 

I will however, pass your feedback on to the relevant people Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
Aly
Rising Star
Posts: 58
Thanks: 12
Registered: ‎07-08-2013

Re: Option to have an Upload boost in the Add-Ons section

Thanks Harry, Hopefully it happens in the next 12 months because I will have to go elsewhere at the end of my contract.