Openreach have doubled my Broadband speed...
I had a similar experience 2 years ago, a few months before I upgraded to fibre. The engineer attended to fix a fault & during the visit informed me that I was connected to a very poor line from the exchange. He also informed me that the good line was full. However, he went to the exchange (2 miles away) to make sure & found that in fact there was a spare connection which he gave me. This also doubled my speed. This whole procedure took a couple of hours but the excellent service was much appreciated.
Some 6 hours later he also made a 30 mile detour to return 1 of our cats which had stowed away on his van!!
Some 6 hours later he also made a 30 mile detour to return 1 of our cats which had stowed away on his van!!
Apologies for delay.
I haven't a clue what you're talking about - - but here's the basics:
Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 8116230
Lan Rx : 5683932
ADSL Tx : 3037553
ADSL Rx : 3753680
CRC Down : 0
CRC Up : 59912
FEC Down : 0
FEC Up : 51940
HEC Down : 59249
HEC Up : 0
SNR Up : 20.8
SNR Down : 9.9
Line Attenuation Up : 27.6
Line Attenuation Down : 53.0
Data Rate Up : 440
Data Rate Down : 4664
Is this what you mean?
I haven't a clue what you're talking about -
- but here's the basics:Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 8116230
Lan Rx : 5683932
ADSL Tx : 3037553
ADSL Rx : 3753680
CRC Down : 0
CRC Up : 59912
FEC Down : 0
FEC Up : 51940
HEC Down : 59249
HEC Up : 0
SNR Up : 20.8
SNR Down : 9.9
Line Attenuation Up : 27.6
Line Attenuation Down : 53.0
Data Rate Up : 440
Data Rate Down : 4664
Is this what you mean?
That's the stuff drj. 
Upstream is definitely capped and interleaved (see the FEC number for the up - that means interleaving is happening on that 'stream').
Upstream is definitely capped and interleaved (see the FEC number for the up - that means interleaving is happening on that 'stream').
Hi Drj,
Sorry if I confused you - those figures are what we are looking for.
You said you used to get 0.8 up stream, you now get 0.4 - your stats show 0.4 which implies your upstream speed has been 'capped" whereas before it was not.
Your SNRM is 9.9 which implies a target of 9dB rather than the usual 6dB. The higher this figure is, the slower your maximum synch rate, albeit the link might be more stable with a higher SNRM.
Interleaving is a type of error correction, it can be switched on / off separately for US and DS - the indicator that it is functioning is the FEC errors reported by the router. Your router reports ZERO DS FEC therefore interleaving is unlikely to be contributing to your improved streaming.
So to reconclude - interleaving is a strange "fix" for an internal wiring problem, if that were an issue, BTOR would be advising that was your responsibility and indeed might have sought to charge you. Interleaving is not contributing to the enhancement of your DS traffic. Other settings have also been changed on your line, neither of which are desirable, though the SNRM might be unavoidable. The synch speed is excellent for your line's attenuation, however the polarisation of the error counts seems strange. Zero DS FEC & CRC, DS HEC whilst the other counters are quite sizeable seems rather odd!
Do you have another router you can try?
You said the engineer fitted a new box - does this have a socket to connect the router into? If yes, is this where the router is connected?
@DCT - what's your view? Is DS interleaving enabled? Is there merit in uncapping the US? Does the polarisation of the errors point to a residual issue?
Kevin
Quote from: drj I haven't a clue what you're talking about -
Sorry if I confused you - those figures are what we are looking for.
You said you used to get 0.8 up stream, you now get 0.4 - your stats show 0.4 which implies your upstream speed has been 'capped" whereas before it was not.
Your SNRM is 9.9 which implies a target of 9dB rather than the usual 6dB. The higher this figure is, the slower your maximum synch rate, albeit the link might be more stable with a higher SNRM.
Interleaving is a type of error correction, it can be switched on / off separately for US and DS - the indicator that it is functioning is the FEC errors reported by the router. Your router reports ZERO DS FEC therefore interleaving is unlikely to be contributing to your improved streaming.
So to reconclude - interleaving is a strange "fix" for an internal wiring problem, if that were an issue, BTOR would be advising that was your responsibility and indeed might have sought to charge you. Interleaving is not contributing to the enhancement of your DS traffic. Other settings have also been changed on your line, neither of which are desirable, though the SNRM might be unavoidable. The synch speed is excellent for your line's attenuation, however the polarisation of the error counts seems strange. Zero DS FEC & CRC, DS HEC whilst the other counters are quite sizeable seems rather odd!
Do you have another router you can try?
You said the engineer fitted a new box - does this have a socket to connect the router into? If yes, is this where the router is connected?
@DCT - what's your view? Is DS interleaving enabled? Is there merit in uncapping the US? Does the polarisation of the errors point to a residual issue?
Kevin
I think making sure any "internal" wiring issues are resolved is the first thing to do otherwise errors will continue and the best the line is capable of will not be achieved.
I tend to agree with ejs - for a change
- some modem/router's firmware is sloppy and they report DS & US stats back to front and sometimes get the different errors interchanged 
In this case, No. You need to remember that he had a very old style master socket and extension wiring that was originally a BT install. There would be no charge here. It sounds like it was a decent engineer who's just making sure that the connection was as stable as possible considering the internal wiring at this time. It's probably not CW1308. The error rate would be a lot higher without Interleaving. In any event I have asked drj how he has got things set-up.
As I've said it's probably mis-reporting.
I tend to agree with ejs - for a change
- some modem/router's firmware is sloppy and they report DS & US stats back to front and sometimes get the different errors interchanged
Quote from: Townman So to reconclude - interleaving is a strange "fix" for an internal wiring problem, if that were an issue, BTOR would be advising that was your responsibility and indeed might have sought to charge you.
In this case, No. You need to remember that he had a very old style master socket and extension wiring that was originally a BT install. There would be no charge here. It sounds like it was a decent engineer who's just making sure that the connection was as stable as possible considering the internal wiring at this time. It's probably not CW1308. The error rate would be a lot higher without Interleaving. In any event I have asked drj how he has got things set-up.
Quote from: Townman The synch speed is excellent for your line's attenuation, however the polarisation of the error counts seems strange. Zero DS FEC & CRC, DS HEC whilst the other counters are quite sizeable seems rather odd!
As I've said it's probably mis-reporting.
Warning - this posting contains images of horrendous wiring - view at your own risk!
The master socket is very inconveniently located just inside the kitchen door remote from any mains sockets. Here's the installation in progress. Wire coming in from pole on the right, extension wiring going off to the left:
And here it is completed - the phone plugged in here is my "emergency - for use in a power cut" one - since there's a cordless one in the kitchen too:
The router is located at near first floor ceiling level plugged into the master socket via a good quality 10m long cable.
Here's the other end of the extension, which was already installed when I bought the house 18 years ago and which appears to have been done professionally:
Now I do realise that's rather untidy! The extension is serving (a) a fax machine which I also use as an answering machine and (b) an extension lead leading to the main phone basestation. The house has a paucity of electric sockets - there's only 3 doubles in the 8x4m sitting room. Hence extensions everywhere. The multiple at the back serves three further multiples: the one shown which times the internal lights on this side, one on the desk above (which serves the router), and the one in the next picture.
The engineer looked at this area and didn't suggest I'd need to tidy it up - his advice was to rewire the extension but he did mention electrical interference.
Here's the other end of the phone extension wire:
The main phone basestation is here and then there's yet another phone extension plugged in leading to another phone. More lights on a timer plus two transformers for the phone and a light.
I do really having seen those photos on screen think I should rationalise the extension cables. Do you think it might make any difference to the broadband signal/interference?
The master socket is very inconveniently located just inside the kitchen door remote from any mains sockets. Here's the installation in progress. Wire coming in from pole on the right, extension wiring going off to the left:
And here it is completed - the phone plugged in here is my "emergency - for use in a power cut" one - since there's a cordless one in the kitchen too:
The router is located at near first floor ceiling level plugged into the master socket via a good quality 10m long cable.
Here's the other end of the extension, which was already installed when I bought the house 18 years ago and which appears to have been done professionally:
Now I do realise that's rather untidy! The extension is serving (a) a fax machine which I also use as an answering machine and (b) an extension lead leading to the main phone basestation. The house has a paucity of electric sockets - there's only 3 doubles in the 8x4m sitting room. Hence extensions everywhere. The multiple at the back serves three further multiples: the one shown which times the internal lights on this side, one on the desk above (which serves the router), and the one in the next picture.
The engineer looked at this area and didn't suggest I'd need to tidy it up - his advice was to rewire the extension but he did mention electrical interference.
Here's the other end of the phone extension wire:
The main phone basestation is here and then there's yet another phone extension plugged in leading to another phone. More lights on a timer plus two transformers for the phone and a light.
I do really having seen those photos on screen think I should rationalise the extension cables. Do you think it might make any difference to the broadband signal/interference?