No support - what to do?
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- Re: No support - what to do?
No support - what to do?
on 09-02-2024 1:26 PM - last edited on 09-02-2024 1:44 PM by Baldrick1
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12 days ago all my PN emails (for both <username> and <username+catchall> mailboxes disappeared. I started a discussion on the Help->Email forum where it was suggested that it may have been archived. I thought that was unlikely but asked on the thread for unarchiving email, where I was answered by @MatthewWheeler from support - there was no sign of my emails being archived but a question was opened on my account to track the issue.
Initially I was able to access the question from my account page, and add information/respond to what was going on. As of several days ago I can only access the question via the original link I was emailed, and there is no option to respond. I have had no further information on the issue and my emails have not been restored.
4 days ago there were these 2 responses:
Kind regards,
<Redacted>
Re: No support - what to do?
09-02-2024 1:41 PM - edited 09-02-2024 1:46 PM
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