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New user on Plusnet

richard45210
Newbie
Posts: 7
Registered: ‎24-11-2011

New user on Plusnet

Hi to all,
I have just joined Plusnet broadband on tuesday 22/11/2011.@ 12.00.The setting up was very easy,my pc runs on vista home premium.I received a text from plusnet to say my broadband a/c is open.as the pc is upstairs in the spare bedroom i have run a phone exten lead up to the desk into this i plugged in the filter ,then connected adsl & ethernet onward to router.switch on power green light on [ good], and after about 7 mins  all lights on and ready to go.I was able to use google chrome ,so was able to surf wonderful.
In the afternoon my email address was changed to a Plus.com address with the great help from the support team,thankyou again.
So now i am able to use my pc as well as before with plusnet my provider Smiley
Many thanks to the support team.. Wink
6 REPLIES
grudkin
Grafter
Posts: 169
Registered: ‎30-03-2009

Re: New user on Plusnet

Welcome to plusnet and the community forum! Wink
Hope you enjoy being a plusnet customer. Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 13,758
Thanks: 267
Fixes: 78
Registered: ‎27-04-2007

Re: New user on Plusnet

Hi richard45210,
Welcome on board Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Superuser
Superuser
Posts: 6,971
Thanks: 1,001
Fixes: 61
Registered: ‎30-07-2007

Re: New user on Plusnet

Welcome richard45210,
Quote
as the pc is upstairs in the spare bedroom i have run a phone exten lead up to the desk into this i plugged in the filter ,then connected adsl & ethernet onward to router.

Just something to be aware of, using a telephone phone extension cable to the router can often result in reduced ADSL speeds. If possible, connect the router using the standard cable supplied to the master telephone socket and then run an ethernet cable from the router to the computer ( or use wireless ).
alanf
Aspiring Pro
Posts: 1,931
Thanks: 78
Fixes: 1
Registered: ‎17-10-2007

Re: New user on Plusnet

It depends on what is convenient and what one plans to do with ones internet connection. I have no problems with a 10 metre run of internal telephone cable and can get up to 10Mbps on my connection. No problem at all for browsing, emails and streaming. There is already too much clutter near the main socket and ethernet cable is much thicker than telephone wire so more obvious.
However if the speeds you are getting do not meet your needs try following MisterW's advice.
richard45210
Newbie
Posts: 7
Registered: ‎24-11-2011

Re: New user on Plusnet

to both "alanf" & "misterW" thankyou for your comments,my speed seems ok ,no problems with surfing. Smiley
Superuser
Superuser
Posts: 6,971
Thanks: 1,001
Fixes: 61
Registered: ‎30-07-2007

Re: New user on Plusnet

Quote
my speed seems ok

In that case, the old adage 'if it aint broke don't fix it' applies. Leave well alone...