Want to thank Chris on phone on Saturday, v helpful and friendly.
My ancient router (9 years) finally passed away and I needed a new one. Ordered new one from PlusNet on Saturday. Up and running again this morning, took about 10 mins to set up after the postman delivered it - all worked first time no problems.
(Relieved - thought I was in for a load of hassle and long wait!)
Re: New router
I've never given it much thought about the lifecycle of a hub.
I have the original four-year-old Plusnet Hub One and when I upgraded (11months ago) to Fibre Extra, the hub has remained the same, so I presume it's one hub for all?
@IanSn did you get any warning signs of your hub failure?