Never been so bad

[#1]

I've been with PlusNet for 12 years (god knows why) and I've never found it so difficult to find information. I have spent ages trying to find out how much the Line Rental Saver is now and when it went up from last years price and failed. I see where it offers LRS but no price given. What is wrong with PlusNet now hiding everything? There are no telephone numbers displayed anywhere for help it's become a joke. For god sake get some decent management back who know about customer service.

[#2]

Just to make one point
Trying to find the cost of LRS is easy 
Start from the home page
Click on Broadband and phone
Click on show details
Click on £16.99  Line Rental and Bob's your uncle - up it pops

Quote

Pay 12 months line rental in advance for £185.88, equivalent to a monthly price of £15.49.