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Member centre rejecting log in

pint
Grafter
Posts: 383
Thanks: 6
Registered: 19-08-2007

Member centre rejecting log in

Looks like my problems with plusnet are far from over, now i can no longer log into the member centre (user name/password not recognised ) just in case ive made a mistake with the password, i tried the recovery option, and plusnet no longer recognise any of my plusnet email addresses.
Bad boys pipe for creating a fuss over piss poor comunication after my phone ( voice) line went dead?
Also this just returns an error 404
https://www.plus.net/my.h...ction=data_transfer_speed
3 REPLIES
Superuser
Superuser
Posts: 11,059
Thanks: 2,411
Fixes: 21
Registered: 22-08-2007

Re: Member centre rejecting log in

That would be because you copied the text of a truncated URL on a forum page ... rather than clicking the link or right clicking it and selecting copy shortcut!
deb947
Newbie
Posts: 2
Registered: 22-09-2015

Re: Member centre rejecting log in

I cannot log in either, I think this is a problem affecting many this evening...
Superuser
Superuser
Posts: 11,059
Thanks: 2,411
Fixes: 21
Registered: 22-08-2007

Re: Member centre rejecting log in

Hi,
Just confirmed with business support that there is an internal system error.  The portal is inaccessible to a large extent.  There is no message on the status page as no one can get in to post one.