Member centre rejecting log in

pint · ‎19-08-2007

Looks like my problems with plusnet are far from over, now i can no longer log into the member centre (user name/password not recognised ) just in case ive made a mistake with the password, i tried the recovery option, and plusnet no longer recognise any of my plusnet email addresses.
Bad boys pipe for creating a fuss over piss poor comunication after my phone ( voice) line went dead?
Also this just returns an error 404
https://www.plus.net/my.h...ction=data_transfer_speed

Townman · ‎22-08-2007

That would be because you copied the text of a truncated URL on a forum page ... rather than clicking the link or right clicking it and selecting copy shortcut!

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

deb947 · ‎22-09-2015

I cannot log in either, I think this is a problem affecting many this evening...

Townman · ‎22-08-2007

Hi,
Just confirmed with business support that there is an internal system error. The portal is inaccessible to a large extent. There is no message on the status page as no one can get in to post one.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.