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2015 09 30 @23:50 - Portal is down

Townman
Superuser
Superuser
Posts: 17,689
Thanks: 7,370
Fixes: 71
Registered: ‎22-08-2007

2015 09 30 @23:50 - Portal is down

For information...
The PlusNet portal is 'down' in parts.  It is not possible to log into the portal due to an internal systems issue.  Consequently it is not possible to update the service status page.
PlusNet support is aware and are working on it.
IVR should notify any callers that there is a known issue.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

1 REPLY 1
Townman
Superuser
Superuser
Posts: 17,689
Thanks: 7,370
Fixes: 71
Registered: ‎22-08-2007

Re: 2015 09 30 @23:50 - Portal is down

@mods,
This thread has served its purpose and is now stale and irrelevant - please trash it.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.