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Live chat

iangilf
Rising Star
Posts: 498
Thanks: 30
Fixes: 1
Registered: ‎01-11-2017

Live chat

Live chat is terrible now it's not even a real person u speak to plusnet customer service and tech support used to be so good now it's like every other isp dramas to actually speak to someone ....u gone down hill

Moderator's note by Mike (Mav): Labels added after move to Plusnet Feedback.

3 REPLIES 3
Mav
Moderator
Moderator
Posts: 20,731
Thanks: 3,947
Fixes: 436
Registered: ‎06-04-2007

Re: Live chat

Moderator's Note(s)

Thread moved from My Account/Billing to Plusnet Feedback.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,152
Thanks: 1,007
Fixes: 405
Registered: ‎01-01-2012

Re: Live chat

I'm sorry to hear you feel that way.

I can assure you that if you're on our live chat service you are speaking to a live person.

Is there anything in particular we can help with?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Anonymous
Not applicable

Re: Live chat

They may well be live human beings but are they awake! Funny