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Junk email from Plusnet.

Baldrick1
Hero
Posts: 3,199
Thanks: 1,385
Fixes: 87
Registered: ‎30-06-2016

Junk email from Plusnet.

I note that despite having opted out of receiving junk communications from Plusnet that I have just been given a 'last chance' to participate in your prize draw.

4 REPLIES 4
Plusnet Help Team
Plusnet Help Team
Posts: 1,077
Thanks: 174
Fixes: 42
Registered: ‎09-10-2018

Re: Junk email from Plusnet.

Hi @Baldrick1, thanks for your post.

 

We're sincerely sorry to hear that you've received comms, despite opting out.

 

Are you able to confirm when it was that you opted out?

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team
Baldrick1
Hero
Posts: 3,199
Thanks: 1,385
Fixes: 87
Registered: ‎30-06-2016

Re: Junk email from Plusnet.

Hi @OskarPapa 

Back when I transferred from Metronet. I think that Pontious was still Pilating at the time. I have received none of these emails before. Do I need to go into my account and correct a glitch or is this a one off over zealous posting?

Plusnet Help Team
Plusnet Help Team
Posts: 1,077
Thanks: 174
Fixes: 42
Registered: ‎09-10-2018

Re: Junk email from Plusnet.

Thanks for getting back to me so quickly @Baldrick1.

 

On checking the account and without being too specific, I'd 100% advise logging in and checking those settings.

 

Please let me know if you need anything else.

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team
Baldrick1
Hero
Posts: 3,199
Thanks: 1,385
Fixes: 87
Registered: ‎30-06-2016

Re: Junk email from Plusnet.

I don't know when this got changed without my permission but it must have been recently else I should have got earler invitations to enter your draw etc. Never mind, I've sorted it now.