for Tahir from plusnet - Dire review

[#1]

Tahir,

You asked me to contact you here. I reviewed you as 'dire' 2 days ago, on trust pilot.

[#2]

Hello @Dire,

I am sincerely sorry for the experience you have had with us and can assure you this is not the level we aim to provide.

I can see that you have raised this with our complaints team and that your case handler has provided an update here. If you have any further concerns, please don't hesitate to update the ticket and they will get back to you.