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Junk email from Plusnet.

Baldrick1
Moderator
Moderator
Posts: 12,416
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Registered: ‎30-06-2016

Junk email from Plusnet.

I note that despite having opted out of receiving junk communications from Plusnet that I have just been given a 'last chance' to participate in your prize draw.

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4 REPLIES 4
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 65
Registered: ‎09-10-2018

Re: Junk email from Plusnet.

Hi @Baldrick1, thanks for your post.

 

We're sincerely sorry to hear that you've received comms, despite opting out.

 

Are you able to confirm when it was that you opted out?

Baldrick1
Moderator
Moderator
Posts: 12,416
Thanks: 5,590
Fixes: 430
Registered: ‎30-06-2016

Re: Junk email from Plusnet.

Hi @OskarPapa 

Back when I transferred from Metronet. I think that Pontious was still Pilating at the time. I have received none of these emails before. Do I need to go into my account and correct a glitch or is this a one off over zealous posting?

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OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 65
Registered: ‎09-10-2018

Re: Junk email from Plusnet.

Thanks for getting back to me so quickly @Baldrick1.

 

On checking the account and without being too specific, I'd 100% advise logging in and checking those settings.

 

Please let me know if you need anything else.

Baldrick1
Moderator
Moderator
Posts: 12,416
Thanks: 5,590
Fixes: 430
Registered: ‎30-06-2016

Re: Junk email from Plusnet.

I don't know when this got changed without my permission but it must have been recently else I should have got earler invitations to enter your draw etc. Never mind, I've sorted it now.

Moderator and Customer
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