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Ive got to say....

rookey
Grafter
Posts: 572
Registered: 23-01-2009

Ive got to say....

I know I (we) have had a lot of problem the past few weeks with Peak time internet being slow and jumping gateway to get our connection right etc has been a pain in the you know Smiley
But I have got to say the Plus Net staff on this forum are all very helpful and working very hard and out of their hours to try and get this resolved. It amazing how many staff are on here trying to help all their customers to get things corrected for them ie account etc etc.
That why I have decided to stay with Plus Net and just bear with them to get this Peak Time resolved then we be back to normal.  I am just please that the staff comes on here and help us all out. Well done guys just hope we get to the bottom of it ASAP Smiley
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,096
Thanks: 156
Fixes: 55
Registered: 27-04-2007

Re: Ive got to say....

Thanks a lot rookey Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rookey
Grafter
Posts: 572
Registered: 23-01-2009

Re: Ive got to say....

Your welcome Cheesy
Community Gaffer
Community Gaffer
Posts: 5,101
Thanks: 426
Fixes: 5
Registered: 04-04-2007

Re: Ive got to say....

Rookey:  I'm really sorry for the problems we've had.  This isn't normal and we are working hard to get it all sorted for you.    Cry
Kelly Dorset
Broadband Service Manager
rookey
Grafter
Posts: 572
Registered: 23-01-2009

Re: Ive got to say....

I know Kelly I can see you are all trying Smiley
My connection been good today hmmmmm Smiley
richij
Grafter
Posts: 50
Registered: 31-10-2012

Re: Ive got to say....

Hear hear.