My Internet failed sometime in the late afternoon/ early evening, 10th Nov.. I reported this using the advised phone number. Plusnet checked my Full fibre connection and confirmed by text that there was a fault in my local area Internet system and that they were working to fix it by 23:45 the same day.. My connection was fully restored about 22:30.. How's that for great service? Thank you so much Plusnet engineer's... superb service!!
