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I'll have an App Please Bob!

Ado16
Grafter
Posts: 106
Registered: ‎15-05-2012

I'll have an App Please Bob!

The Independently produced phone app "PlusLimit" seems to have died a death - and I'm once again astonished at Plusnet's lack of enthusiasm for producing one.  A few enquiries over the years have produced limp "We have no plans for one" responses.  Why? Are they that expensive?  Odd to believe but sometimes the ability to check how your service is doing - quickly - on your phone - is a lot quicker than firing up the Computer to do it?
So please Plusnet! Think again! Smiley
19 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
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Registered: ‎15-06-2007

Re: I'll have an App Please Bob!

A simple question
Given that al the present products are unlimited why bother when there must be more urgent things which need fixing
Community Veteran
Posts: 6,319
Thanks: 86
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Registered: ‎08-01-2008

Re: I'll have an App Please Bob!

Also possibly worth saying, VMBU can be viewed in the browser of pretty much any smartphone, I believe this was pretty much all the functionality of the PlusLimit app (though viewing in a browser on a small screen isn't ideal it's certainly do-able).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: I'll have an App Please Bob!

It's always been a good suggestion.
I think it's more down to a case of allocating dev resource elsewhere at the moment.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Community Veteran
Posts: 19,102
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Registered: ‎31-08-2007

Re: I'll have an App Please Bob!

Yep, there's lot more urgent things that need fixing (as well as changing)  Wink
Ado16
Grafter
Posts: 106
Registered: ‎15-05-2012

Re: I'll have an App Please Bob!

Of course, it doesn't just have to be about "Limits".  Huh  A decent home made app will give you details of your account - and hey! Why not access to this glorious forum too?  So we can all "Share the Love" eh?  Wink
MattyC
Champion
Posts: 3,192
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Registered: ‎10-04-2014

Re: I'll have an App Please Bob!

I don't really know if I'd bother accessing the forums from my phone in honesty.
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ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Ado16
Grafter
Posts: 106
Registered: ‎15-05-2012

Re: I'll have an App Please Bob!

Cheesy  Grin
Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: I'll have an App Please Bob!

I have accessed them from my basic wap phone  Sad
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: I'll have an App Please Bob!

I suppose it can be invaluable to access the forum for support on a smartphone, for when you main internet is down, & are awaiting a response from CRT on your support thread or if you you want to check the status of your open ticket etc
ScottStorey
Aspiring Pro
Posts: 385
Thanks: 86
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Registered: ‎21-02-2013

Re: I'll have an App Please Bob!

Personally I think rather than an independent app a responsive site design for the member centre would be better in all honesty.
Like how we have for the front page, but the entire site.
Saves having to develop and maintain multiple apps for multiple app stores.
DaveyH
Seasoned Pro
Posts: 1,441
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Registered: ‎15-11-2012

Re: I'll have an App Please Bob!


Quote from: TORPC
I suppose it can be invaluable to access the forum for support on a smartphone, for when you main internet is down, & are awaiting a response from CRT on your support thread or if you you want to check the status of your open ticket etc

None of which requires an app.
Ado16
Grafter
Posts: 106
Registered: ‎15-05-2012

Re: I'll have an App Please Bob!

Quote from: Scott
Personally I think rather than an independent app a responsive site design for the member centre would be better in all honesty.
Like how we have for the front page, but the entire site.
Saves having to develop and maintain multiple apps for multiple app stores.

That's fair enough.  Always refreshing to use a site that automatically switches to a Mobile sized format. and of course, all you have to do is to bookmark the page to your main screen to access it.
No joke or sarcasm intended -  it works well for our Chinese Restaurant!
Community Veteran
Posts: 2,568
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Registered: ‎27-05-2011

Re: I'll have an App Please Bob!

I've  raised the point about a phone friendly website before
I do browse the forums and check details on the website with my smartphone but it certainly strains my eyesight  Smiley
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TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: I'll have an App Please Bob!

Quote from: DaveyH

Quote from: TORPC
I suppose it can be invaluable to access the forum for support on a smartphone, for when you main internet is down, & are awaiting a response from CRT on your support thread or if you you want to check the status of your open ticket etc

None of which requires an app.

If there was an app with access to a Basic Trouble Shooting Guide - Prior to contacting, Support / Portal / Member Centre / Ticket pages, it may help some with dexterity sight or verbal problems, in trying to locate the support pages in the 1st instances
Don't forget there was an Apple App Store (  https://itunes.apple.com/gb/app/plusnet/id404965487?mt=8?WT.mc_id=ec_int_201012_Plus29&link=appstore redirects to http://www.apple.com/uk/itunes/affiliates/download/
& there is one in Google App Store Albeit (Last update 2011) https://play.google.com/store/apps/details?id=t4t.demo.webview
Something basic & simple would suffice
That said
I can not test as it is incompatible with my devices