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House Move/Security Concern

FIXED
Pro
Posts: 408
Thanks: 127
Fixes: 1
Registered: ‎21-02-2013

House Move/Security Concern

Hi,

I've just arranged a house move and I'm deeply concerned that the agent didn't verify any security details!

All they took was my username and the address I was moving to. I could have been literally anyone.

Could somebody get that looked into and feedback passed on to the agent.

Cheers,

Scott

2 REPLIES 2
Moderator
Moderator
Posts: 30,127
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Registered: ‎14-04-2007

Re: House Move/Security Concern

Moderators Note
This topic has been moved from Fibre Broadband to Plusnet Feedback.

 

 

Customer and Forum Moderator. Windows 10 Firefox 84.0.2 (64-bit)

Plusnet Help Team
Plusnet Help Team
Posts: 1,212
Thanks: 235
Fixes: 52
Registered: ‎22-01-2018

Re: House Move/Security Concern

Fix

Hello @ScottStorey,

 

Thank you for getting in touch and we really appreciate you bringing this to our attention.

 

We will certainly listen to this call and take the appropriate action.

 

 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team