House Move/Security Concern

[#1]

Hi,

I've just arranged a house move and I'm deeply concerned that the agent didn't verify any security details!

All they took was my username and the address I was moving to. I could have been literally anyone.

Could somebody get that looked into and feedback passed on to the agent.

Cheers,

Scott

[#2]

Moderators Note
This topic has been moved from Fibre Broadband to Plusnet Feedback.

[#3 · Accepted solution]

Hello @ScottStorey,

Thank you for getting in touch and we really appreciate you bringing this to our attention.

We will certainly listen to this call and take the appropriate action.