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House Move/Security Concern

FIXED
ScottStorey
Pro
Posts: 410
Thanks: 130
Fixes: 1
Registered: ‎21-02-2013

House Move/Security Concern

Hi,

I've just arranged a house move and I'm deeply concerned that the agent didn't verify any security details!

All they took was my username and the address I was moving to. I could have been literally anyone.

Could somebody get that looked into and feedback passed on to the agent.

Cheers,

Scott

2 REPLIES 2
Strat
Community Veteran
Posts: 31,319
Thanks: 1,608
Fixes: 565
Registered: ‎14-04-2007

Re: House Move/Security Concern

Moderators Note
This topic has been moved from Fibre Broadband to Plusnet Feedback.

 

 

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SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,721
Thanks: 352
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Registered: ‎22-01-2018

Re: House Move/Security Concern

Fix

Hello @ScottStorey,

 

Thank you for getting in touch and we really appreciate you bringing this to our attention.

 

We will certainly listen to this call and take the appropriate action.

 

 

 

 

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 Sammy M - Sheffield Team
 Plusnet Help Team