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House Move/Security Concern

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Pro
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Registered: ‎21-02-2013

House Move/Security Concern

Hi,

I've just arranged a house move and I'm deeply concerned that the agent didn't verify any security details!

All they took was my username and the address I was moving to. I could have been literally anyone.

Could somebody get that looked into and feedback passed on to the agent.

Cheers,

Scott

2 REPLIES 2
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Re: House Move/Security Concern

Moderators Note
This topic has been moved from Fibre Broadband to Plusnet Feedback.

 

 

Customer and Forum Moderator. Windows 10 Firefox 76.0.1 (64-bit)

Life is tough enough without adding Linux into the mix.
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Plusnet Help Team
Plusnet Help Team
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Registered: ‎22-01-2018

Re: House Move/Security Concern

Fix

Hello @ScottStorey,

 

Thank you for getting in touch and we really appreciate you bringing this to our attention.

 

We will certainly listen to this call and take the appropriate action.

 

 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM
 Plusnet Help Team