cancel
Showing results for 
Search instead for 
Did you mean: 

House Move/Security Concern

FIXED
ScottStorey
Pro
Posts: 410
Thanks: 130
Fixes: 1
Registered: ‎21-02-2013

House Move/Security Concern

Hi,

I've just arranged a house move and I'm deeply concerned that the agent didn't verify any security details!

All they took was my username and the address I was moving to. I could have been literally anyone.

Could somebody get that looked into and feedback passed on to the agent.

Cheers,

Scott

2 REPLIES 2
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: House Move/Security Concern

Moderators Note
This topic has been moved from Fibre Broadband to Plusnet Feedback.

 

 

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: House Move/Security Concern

Fix

Hello @ScottStorey,

 

Thank you for getting in touch and we really appreciate you bringing this to our attention.

 

We will certainly listen to this call and take the appropriate action.

 

 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team