High Speed Broadband link disappeared from Connection Settings

[alext05]

Has anyone noticed that High Speed Broadband icon and link disappeared from Connection Settings of Plusnet's Member Centre? So no way of knowing what is your Current and Estimated speed.
https://portal.plus.net/my.html?action=myconnection&?membermenu=connectionsettings
Has it been moved somewhere else or completely removed? Why Plusnet, why?

[dvorak]

missing from mine too, was there a week ago. wonder if it's gone as part of last nights maintenance.
a big loss if it has.

[dvorak]

mod:note
moved as it may well impact all customers and needs better visibility.

[PeterLoftus]

The link may have gone but the page is still there
Go to broadband speed tips at bottom of members centre page and then scroll down to high speed broadband hyperlink under item 1  :)

[alext05]

Thanks, Peter. Here is the direct link:
https://portal.plus.net/my.html?action=data_transfer_speed
Over to you, Plusnet. Why?

[Anonymous]

Maybe related...
Following the link to 'network performance graphs' on this page http://www.plus.net/supportpages.html?a=2&?helpheader=servicestatus doesn't seem to go anywhere useful if you really are looking for them... Or maybe I'm missing something?

[jelv]

I've started a separate topic about the performance graphs: http://community.plus.net/forum/index.php/topic,141229

[Oldjim]

I hadn't spotted that as I use the direct link as shown in my sig

[Chris]

Let me ask about this.

[alext05]

Chris, could this be collateral damage?

[EnglishMohican]

Of course it could not be collateral damage. Plusnet have told us before how they spend ages testing every change to their website to make sure that absolutely nothing can go wrong ::)
At least, that is why they can never make a change that is suggested in anything less than months.

[alext05]

Can anyone from Plusnet please let us know whether the link is going to be reinstated?

[Chris]

Hi all,
I don't think this icon will be reappearing. The information on there, whilst useful for some people shouldn't really need to be shown as the profile should (and it does update the vast majority of the time now) keep up to date with the IP profile which is the more relevant number when looking in to connection problems.

[dvorak]

disappointed by that, because it was nice to have a quick reference to see if it had changed without going through the rigmarole of running a bt one first.

[alext05]

That icon provided information where I found out about my two different problems with your provisioning.
https://community.plus.net/forum/index.php/topic,121371
It also helped to confirm that I had G.INP on my line, and I was checking it to see whether the latest G.INP fix was applied as it appeared that my latency  has dropped yesterday.
Why all this sudden secrecy and shiftiness about totally harmless information for legitimate users?