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Great customer support

FIXED
patti
Grafter
Posts: 165
Thanks: 9
Registered: ‎25-01-2015

Great customer support

After having a rather unhappy experience yesterday regarding a new contract deal.. I am very happy to say I was contacted by Customer support a short while ago and was offered a new deal which I am very happy with. Many thanks to Gandalf and his team.

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,543
Thanks: 10,222
Fixes: 1,596
Registered: ‎21-04-2017

Re: Great customer support

Fix

Cheers for the post @patti

I'm really sorry again for the bad experience you've had yesterday and I'm glad to see we've managed to offer you an excellent deal in the end. I'm looking at providing feedback internally based on what you've been through as I agree it wasn't good. Let me know if there's ever anything else you'd need help with Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
dvorak
Moderator
Moderator
Posts: 29,465
Thanks: 6,621
Fixes: 1,482
Registered: ‎11-01-2008

Re: Great customer support


Moderators Note


This topic has been moved from My Account / Billing to Plusnet Feedback.

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