Leaving +net which has been my ISP for nearly 20 years after I left Demon.
I have been happy with them overall considering the price point but want to move from FTTC copper and a 25mb download limit.
I am moving to a FTTP 500mb deal from BT.
A long way since my 300 baud modem and I thought that 14400 dial up was fast!
Thanks to the community and all as Plusnet.
Keeping my +Net mobile deal though!
Re: Goodbye +Net
06-06-2020 11:16 AM - edited 06-06-2020 11:22 AM
When I left PN, 2 years ago now, I switched to BT Retail for fibre and telephone.
I have found their support channels to be excellent, including live chat (Plusnet note). I left PN because I had a line fault which they more or less washed their hands of. Computer says no. A price increase couldn't have happened at a more opportune moment! That fault was picked up and fixed within a week of switching.
I've had a couple of minor issues since which have been addressed speedily and efficiently.
Excellent and stable connection and superior supplied router. No criticism from me.
A wise decision re the fibre catshill. I used PN Mobile for a month and gave up on that too. Moved to BT Mobile. Once again excellent service and £5/month for 2GB 4G, unlimited minutes and texts.