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Get the priorities right

jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
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Registered: ‎10-04-2007

Get the priorities right

Am I the only one to think that the time spent by various Plusnet staff putting this together would have been better spent answering the damm phone!

jelv (a.k.a Spoon Whittler)
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6 REPLIES 6
Chris
Legend
Posts: 17,724
Thanks: 599
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Registered: ‎05-04-2007

Re: Get the priorities right

The people who wrote that are not taken away from answering the phones, they don't work in the support department. I'm pretty sure you know that anyway.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
chenks76
All Star
Posts: 3,274
Thanks: 338
Fixes: 12
Registered: ‎24-10-2013

Re: Get the priorities right

they are getting paid though one would assume, so dump those guys and spend the money on people who can answer the phones.
crazy idea innit!
MauriceC
Hero
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Get the priorities right

Well at least it's a clear indication where the management focus of attention is placed.  Feet firmly in the clouds!

 

M

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rongtw
Seasoned Hero
Posts: 6,973
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Fixes: 12
Registered: ‎01-12-2010

Re: Get the priorities right

Obviously them on top of the escalator didnt read Jelvs post Here Embarrassed

https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/td-p/1377300

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St3
Aspiring Champion
Posts: 2,614
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Registered: ‎13-07-2012

Re: Get the priorities right

why is it no longer possible to comment on blog posts ?

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,191
Thanks: 1,447
Fixes: 255
Registered: ‎25-03-2015

Re: Get the priorities right

Comments on blog posts were disabled on the old SMF forum quite some time before we migrated over to Lithium and the decision was made to keep the comments disabled as they were on the SMF forum.

 

If you want to discuss one of the blogs, feel free to start a thread about it in a relevant forum for it.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional