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Get the priorities right

jelv
Seasoned Hero
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Get the priorities right

‎18-10-2016 9:59 AM

Am I the only one to think that the time spent by various Plusnet staff putting this together would have been better spent answering the damm phone!

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Chris
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Re: Get the priorities right

‎18-10-2016 10:08 AM

The people who wrote that are not taken away from answering the phones, they don't work in the support department. I'm pretty sure you know that anyway.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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chenks76
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Re: Get the priorities right

‎18-10-2016 10:10 AM

they are getting paid though one would assume, so dump those guys and spend the money on people who can answer the phones.
crazy idea innit!
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MauriceC
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Re: Get the priorities right

‎18-10-2016 10:34 AM

Well at least it's a clear indication where the management focus of attention is placed.  Feet firmly in the clouds!

 

M

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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rongtw
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Re: Get the priorities right

‎18-10-2016 12:30 PM

Obviously them on top of the escalator didnt read Jelvs post Here Embarrassed

https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/td-p/1377300

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St3
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Re: Get the priorities right

‎27-10-2016 11:29 AM

why is it no longer possible to comment on blog posts ?

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HarryB
Plusnet Help Team
Plusnet Help Team
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Re: Get the priorities right

‎27-10-2016 11:37 AM

Comments on blog posts were disabled on the old SMF forum quite some time before we migrated over to Lithium and the decision was made to keep the comments disabled as they were on the SMF forum.

 

If you want to discuss one of the blogs, feel free to start a thread about it in a relevant forum for it.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
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