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Get the priorities right

Community Veteran
Posts: 26,657
Thanks: 884
Fixes: 10
Registered: 10-04-2007

Get the priorities right

Am I the only one to think that the time spent by various Plusnet staff putting this together would have been better spent answering the damm phone!

jelv (a.k.a Spoon Whittler)
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6 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
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Registered: 05-04-2007

Re: Get the priorities right

The people who wrote that are not taken away from answering the phones, they don't work in the support department. I'm pretty sure you know that anyway.

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 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Get the priorities right

they are getting paid though one would assume, so dump those guys and spend the money on people who can answer the phones.
crazy idea innit!
Superuser
Superuser
Posts: 3,031
Thanks: 1,410
Fixes: 9
Registered: 10-04-2007

Re: Get the priorities right

Well at least it's a clear indication where the management focus of attention is placed.  Feet firmly in the clouds!

 

M

Highlighted
rongtw
Seasoned Hero
Posts: 6,966
Thanks: 1,528
Fixes: 12
Registered: 01-12-2010

Re: Get the priorities right

Obviously them on top of the escalator didnt read Jelvs post Here Embarrassed

https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/td-p/1377300

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St3
Aspiring Champion
Posts: 2,583
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Fixes: 4
Registered: 13-07-2012

Re: Get the priorities right

why is it no longer possible to comment on blog posts ?

Plusnet Help Team
Plusnet Help Team
Posts: 4,157
Thanks: 828
Fixes: 174
Registered: 25-03-2015

Re: Get the priorities right

Comments on blog posts were disabled on the old SMF forum quite some time before we migrated over to Lithium and the decision was made to keep the comments disabled as they were on the SMF forum.

 

If you want to discuss one of the blogs, feel free to start a thread about it in a relevant forum for it.

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 Harry Beesley
 Plusnet Help Team